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Contact us
We are in the office weekdays from 08:30-16:30. With the hotline open 24 hours a day all year round, we are available when you need it!
Security and compliance
Visit our Trust Center to read more.
Create a support case
By clicking on "Create case" you confirm your consent to the processing of your personal data in accordance with ours Privacy policy.
Thanks for the honest and constructive feedback
It helps us to provide better service to our customers.
We ask our customers for feedback when a case is closed and for this purpose we use the Net Promoter Score (NPS).
It helps us to provide better service to our customers.
We ask our customers for feedback when a case is closed and for this purpose we use the Net Promoter Score (NPS).
Last week we received a 1, which is the lowest feedback score. An employee of one of our customers did not want to recommend us based on the closed case.
We therefore contacted the customer and were asked about their experience. This has resulted in us identifying 2 improvement points and our procedures have been improved, to the delight of all our customers :-)😊
Thank you very much for the honest feedback - we appreciate it.
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